Senate Hearing Reveals Insurance Practices After Disasters

Insurance practices after natural disastersIntroduction

The recent Senate hearing on insurance practices after natural disasters brought significant issues to light, revealing how insurance companies handle claims following catastrophic events. Homeowners across the United States are facing increasing premiums, underpayment of claims, and in some cases, complete withdrawal of insurance coverage in high-risk areas. Lawmakers are pushing for stricter regulations to protect policyholders, as natural disasters become more frequent and severe.

This comprehensive article will break down the key findings from the hearing, provide insights from industry professionals and affected homeowners, and offer practical advice for those dealing with insurance issues after a disaster.


The Purpose of the Senate Hearing

The Senate Subcommittee on Disaster Management convened the hearing to address the growing frustration among homeowners facing insurance challenges after natural disasters. The committee examined how insurance companies respond to natural disasters, focusing on rising premiums, claims processing delays, and unfair settlement practices.

The hearing was spurred by numerous reports of insurance companies failing to provide adequate compensation to policyholders, leaving many homeowners with massive repair bills despite being insured. The session featured testimonies from insurance professionals, disaster management experts, homeowners, and lawmakers who shared their perspectives on the systemic issues plaguing the insurance industry.


The Rising Cost of Insurance

One of the central themes of the hearing was the rapid rise in insurance premiums, particularly in areas prone to natural disasters like hurricanes, wildfires, and floods.

Key Statistics:

  • Homeowners in disaster-prone states have seen premiums increase by 50% on average over the past five years.
  • In states like North Carolina, elderly residents, such as Diana Hill, report paying nearly as much for insurance as they receive from Social Security.
  • In Houston, Texas, homeowner Rocky Kneten reported his premiums jumping from $1,900 in 2020 to $2,705 in 2025.

This rise in premiums is largely attributed to insurance companies reassessing their risk profiles as climate change makes natural disasters more frequent and severe. While insurers argue that these increases are necessary to remain solvent, homeowners feel the burden is being unfairly shifted onto them.

Homeowner Stories:

Diana Hill, an 84-year-old homeowner from Wilmington, North Carolina, testified that her insurance premiums have skyrocketed to the point where they nearly match her monthly Social Security income. Rocky Kneten, a Houston resident, described how his annual premium surged by over $800 in just five years, despite not filing any claims.

Lawmakers, including Senator Sheldon Whitehouse (D-Rhode Island), voiced concern that insurers are exploiting natural disasters as a pretext to hike rates, rather than genuinely accounting for increased risk.


Market Withdrawal from High-Risk Areas

The hearing also highlighted the increasing trend of insurance companies withdrawing from high-risk areas altogether, leaving homeowners without coverage or forcing them into costly state-run insurance pools.

Why Are Insurers Pulling Out?

Insurance companies argue that staying in high-risk areas is financially unsustainable, given the frequency and severity of disasters. However, consumer advocates claim this move is purely profit-driven, disregarding the needs of vulnerable communities.

Impact on Homeowners:

  • Homeowners who lose their private insurance coverage often have to rely on state-run pools, which offer limited coverage at much higher premiums.
  • Those who can’t afford these options may be forced to go uninsured, putting their homes at severe financial risk.

Expert Opinion:

Philip Mulder, a professor at the University of Wisconsin, presented data showing that insurers are increasingly selective, focusing on areas with lower disaster risk while abandoning high-risk regions. He stated, “The industry is fundamentally shifting from risk management to risk avoidance, leaving policyholders stranded.”


Claims Underpayment and Manipulation

Perhaps the most contentious issue discussed was the allegation of deliberate underpayment by insurance companies.

Adjuster Testimonies:

Adjusters Nick Schroeder and Clifford Millikan testified that companies like Allstate pressured them to alter estimates to reduce payout amounts. Schroeder recounted being removed from a case after refusing to lower an estimate, stating, “It’s not an isolated incident; it’s a pattern of minimizing payouts.”

Case Study: Natalia Migal

Natalia Migal, a homeowner from Sandy Springs, Georgia, shared her story of battling Allstate after Hurricane Helene caused significant damage to her property.

  • Initial Offer: $46,000
  • Public Adjuster’s Estimate: Over $500,000
  • Revised Offer: $100,000 after dispute
    Despite these discrepancies, Allstate maintained that their original assessment was fair.

Why Underpayments Happen:

Insurance companies often use independent adjusters who might be incentivized to lower estimates. This not only reduces payouts but also helps insurers maintain profitability amid increased claims.


Allstate’s Defense and Industry Rebuttal

During the hearing, Mike Fiato, Allstate’s Chief Claims Officer, defended the company’s practices, claiming they handled over 510,000 catastrophe claims in 2024 and paid out $37 billion. He argued that the company prioritizes customer satisfaction and uses mobile claims centers to speed up processing.

However, the testimonies from homeowners and adjusters contradicted these claims, leading senators to question the integrity of the company’s claim handling.


Political Reactions and Legislative Proposals

Lawmakers from both parties expressed frustration over the insurance industry’s lack of transparency.

  • Senator Josh Hawley (R-Missouri) criticized the industry for exploiting natural disasters to increase premiums.
  • Senator Sheldon Whitehouse (D-RI) highlighted the failure of insurers to fairly compensate policyholders, calling for federal oversight.

Proposed Reforms:

  1. Mandatory Transparency: Requiring insurers to disclose how premiums are calculated.
  2. Standardized Claims Handling: Setting federal standards to ensure fair practices.
  3. Increased Accountability: Penalties for companies that underpay or delay claims.

How Homeowners Can Protect Themselves

  • Document Everything: Keep records of all communications with your insurer.
  • Seek Professional Help: Hiring a public adjuster can significantly improve settlement outcomes.
  • Understand Your Policy: Know your coverage limits and any clauses related to natural disasters.
  • Challenge Unfair Denials: Don’t accept the first offer if it doesn’t cover your losses.

Conclusion:

The Senate hearing on insurance practices after natural disasters highlighted a growing crisis for homeowners nationwide. As insurers adjust their strategies to cope with climate risks, it’s essential for policyholders to stay vigilant, know their rights, and seek professional advice when facing underpayments or premium hikes.

The ongoing debate between industry representatives and lawmakers will continue, but homeowners must take proactive steps to secure fair compensation.


Call to Action:

If you have experienced underpayment or denial after a natural disaster, reach out to a public adjuster to understand your rights and ensure your claim is handled fairly.

Resources for Homeowners:

Appraisal Impartiality in Home Insurance Claims: Must Know

🏠 Appraisal Impartiality in Home Insurance Claims: Must Know

When it comes to resolving property insurance claim disputes, the home insurance appraisal process can offer an alternative to lengthy litigation. But the outcome depends heavily on one critical factor — appraisal impartiality.

🔍 What Is Appraisal Impartiality?

Appraisal impartiality means the appraiser and the umpire must remain completely unbiased throughout the process. They cannot favor either the policyholder or the insurance company. Their role is to determine the value of the loss fairly and independently, based only on the facts and documentation.

This principle is so important that most policies require both appraisers to be “competent and impartial” in writing.

🛠️ How the Appraisal Process Works

When the insurer and the homeowner disagree on the amount of loss, either party can invoke appraisal. Here’s how it works:

  1. Each side chooses an appraiser.
  2. Those two appraisers try to agree on the amount of the loss.
  3. If they can’t agree, they select a neutral umpire to resolve the dispute.

All decisions must be made objectively — and that’s where impartiality plays a critical role.

⚖️ The Risk of Biased Appraisers

Unfortunately, not all appraisers are truly neutral. Some may have long-standing relationships with insurance companies or public adjusters. Others might charge based on the outcome (contingency fees), which creates a financial incentive to favor one side.

🚩 Red flags that may compromise impartiality:

  • Appraisers who only work for one side (insurers or insureds)
  • Contingency-based compensation
  • Prior involvement in the same claim
  • Appraisers who act as advocates, not evaluators

When any of these exist, the appraisal process loses its fairness — and so does the policyholder.

👩‍⚖️ Why the Umpire Matters So Much

If the appraisers disagree, the umpire becomes the tie-breaking vote. That makes choosing the right umpire just as important as selecting an impartial appraiser.

✅ Tips for choosing a fair umpire:

  • Ensure no prior business ties with either party
  • Confirm knowledge of building codes, insurance policies, and estimates
  • Ask for conflict disclosures
  • Select someone with a reputation for neutrality

If both appraisers cannot agree on an umpire, the court may appoint one — which may remove your control from the process.

📝 Best Practices for Homeowners

To protect your interests in the appraisal process:

  • 📌 Ask appraisers about past affiliations or insurance company work
  • 📌 Insist on flat-fee compensation, not percentage-based
  • 📌 Require transparency on any potential conflicts
  • 📌 Research the umpire’s background before agreeing

✅ Final Thoughts

Appraisal impartiality is not a suggestion — it’s the foundation of a fair claim resolution. Whether you’re the homeowner or a professional working on their behalf, ensuring that both appraisers and the umpire are free from bias is the only way to get a just result.

By understanding how to navigate this process and choosing neutral professionals, you protect the integrity of your insurance claim and give yourself the best chance at a fair settlement.

Home Claims Denied? Common Reasons & Fixes

Home Insurance Claim Denied? Learn Why & How to AppealThe 3 D’s of Insurance:  Home Claims Denied?

Many homeowners ask, “Home claims denied?” If you’ve recently had an insurance claim rejected, you’re not alone. Understanding why home claims get denied can help you navigate the appeal process and increase your chances of receiving the payout you deserve.

Some policyholders and industry experts refer to a pattern called the “Three D’s of Insurance”—Deny, Delay & Defend. These describe how some insurers reduce or reject claim payouts, often leaving homeowners struggling to recover.

This guide explains:
✔️ Why home claims get denied
⚠️ Common reasons for delays in the claims process
📜 How to fight a denied home insurance claim and appeal for a fair payout


Home Claims Denied? Common Reasons Explained

Insurance companies deny claims for a variety of reasons—some valid, some questionable. If your home insurance claim was denied, it’s essential to know why so you can take the right next steps.

Common Reasons for Home Insurance Claim Denials:

  • Pre-Existing Damage: Insurers may argue that the damage was present before the reported event, making it ineligible for coverage.
  • Wear and Tear Exclusions: Many policies exclude gradual deterioration, even if a sudden incident contributed to the damage.
  • Policy Exclusions: Some types of damage, including flooding, mold, or foundation movement, may not be covered under standard policies.
  • Missed Deadlines: Failing to report damage on time can result in an automatic claim denial.
  • Insufficient Documentation: If the insurance company determines that evidence is lacking, they may refuse to process the claim until further proof is provided.

📌 Fact Check: The Maryland Insurance Administration (MIA) states that policyholders have the right to request a written explanation when a home insurance claim is denied and can file a complaint if they believe the denial was unjust. (Source: MIA)


The 3 D’s of Insurance: Home Claims Denied & How to Fight Back

Even when a claim should be valid, some homeowners experience delays and disputes before receiving payment. The Three D’s of Insurance describe common tactics used to minimize claim payouts.

1️⃣ Deny – Rejecting the Claim with a Justification

One of the most common reasons why home claims get denied is the insurer citing exclusions or unclear policy language.

Some common denial tactics include:
▶️ Interpreting policy language to exclude coverage
Citing pre-existing conditions or improper maintenance
🛑 Arguing that the damage isn’t from a covered peril

📌 Pro Tip: If your home insurance claim was denied, carefully review the denial letter and compare it with your policy’s terms.


2️⃣ Delay – Extending the Process Until the Policyholder Gives Up

Even if a claim isn’t denied outright, some policyholders experience long delays before receiving a final payout.

Some of the most common delay tactics include:

➡️ Frequent Adjuster Reassignments – Claims are passed between multiple adjusters, causing confusion, inconsistent evaluations, and delays in finalizing payments.

🛑 Ongoing Requests for Additional Documents – Insurers repeatedly ask for more paperwork, even when all necessary documents have already been submitted.

Unnecessary Claim Reviews – Some companies extend the process by requesting multiple inspections or additional assessments before making a final decision.

📌 Fact Check: The National Association of Insurance Commissioners (NAIC) reports that delayed claims processing is one of the top consumer complaints in the insurance industry. (Source: NAIC)


3️⃣ Denied Home Claims Due to Policy Exclusions: How to Fight Back

When homeowners dispute a denied or underpaid claim, insurers may use additional strategies to reduce their financial responsibility. These tactics can make it harder for policyholders to secure fair compensation.

🔻 Offering Lowball Settlements – Instead of covering the full cost of repairs, some insurers present an initial settlement that is far lower than what’s needed, hoping the policyholder will accept without question.

🔍 Relying on Biased Engineer Reports – Some companies bring in third-party engineers or consultants who argue that the damage was not caused by a covered event, often leading to a claim denial or reduced payout.

⚖️ Forcing Arbitration or Appraisal – Certain policies include clauses that require disputes to go through arbitration or an appraisal process, which can be costly and time-consuming for the homeowner.

 

📌 Fact Check: Maryland’s Insurance Code § 3-1701 requires insurers to handle claims fairly and in good faith. If a home insurance claim is denied unfairly, policyholders can file a formal complaint with the MIA. (Source: MIA)


How to Fight a Denied Home Insurance Claim & Appeal

If your home insurance claim was denied, don’t assume it’s final—homeowners have the right to challenge denials.

Home Claims Denied? Steps to Dispute & Win Your Appeal:

📝 Request a Written Explanation: Always ask your insurer for a detailed denial letter outlining the specific reasons for rejection.

📖 Compare the Denial with Your Policy: Carefully review your policy’s terms, conditions, and exclusions to determine whether the denial is justified.

📸 Gather Additional Documentation: Take clear photos, obtain contractor estimates, and keep repair invoices to strengthen your case.

👥 Seek a Second Opinion: A licensed public adjuster can provide an independent assessment and advocate for a proper claim evaluation.

⚖️ File a Complaint with the MIA: If you believe your claim was unfairly denied, escalate the issue by filing a formal complaint with the Maryland Insurance Administration (MIA).

📌 Fact Check: According to the MIA, policyholders can request mediation or legal assistance if their home insurance claim is denied unfairly. (Source: MIA)


Final Thoughts: How to Appeal a Home Claims Denial & Get Paid Fairly

Not all claims are denied unfairly, but many homeowners struggle with claim disputes, lowball settlements, or delayed payments. By understanding the Three D’s of Insurance, policyholders can be proactive, document their claims effectively, and take action when needed.

📢 Need help with a denied home insurance claim? Contact a licensed public adjuster at 443-332-8527 for guidance on how to fight back and get the payout you deserve.

#HomeClaimsDenied #DeniedClaim #PublicAdjuster #ClaimDisputes #InsurancePayout #StormDamage #WeHandleAdjusters #PolicyholderRights #ClaimHelp

$100M USAA Lawsuit: Bad Faith Verdict Stuns Industry

$100M USAA Lawsuit$100 Million USAA Lawsuit: Bad Faith Insurance Case Ends in Massive Verdict 

Introduction

In a groundbreaking bad faith insurance lawsuit, a Nevada jury has ordered USAA (United Services Automobile Association) to pay over $100 million in damages for wrongfully denying and delaying a policyholder’s claim.

This verdict raises serious questions about USAA’s claim handling practices, setting a major precedent in insurance lawsuits.

If you’re dealing with a USAA claim denial, this case shows how policyholders can fight back against bad faith insurance practices.


Background: The $100 Million USAA Lawsuit

This legal battle began with policyholder Timothy Kuhn, who was involved in a Las Vegas car accident in 2018.

  • Kuhn was rear-ended by a Ford F-150 while sitting in traffic.
  • He suffered post-concussion syndrome, including memory loss, headaches, and cognitive issues.
  • His medical expenses skyrocketed, but USAA lowballed the claim by offering only $10,000.

Instead of fairly handling the claim, USAA engaged in bad faith practices by delaying payments and undervaluing Kuhn’s injuries.


USAA’s Bad Faith Insurance Tactics

What Did USAA Do Wrong?

When Kuhn refused USAA’s low settlement offer, the company:

  1. Unjustly delayed his insurance claim payout.
  2. Offered a settlement far below the damages.
  3. Intervened in his lawsuit against the at-fault driver—arguing against their own policyholder.
  4. Failed to properly investigate the claim and medical expenses.

Why Is This Considered Bad Faith?

An insurance company lawsuit can arise when an insurer:

  • Fails to act in good faith when handling claims.
  • Offers settlements far below policy limits.
  • Unreasonably delays or denies a legitimate claim.

These practices violate insurance industry standards and can lead to legal action like this bad faith insurance lawsuit against USAA.


The Jury Verdict: USAA Ordered to Pay Over $100 Million

A Clark County jury found USAA guilty of acting in bad faith and awarded:

  • $7 million in compensatory damages (for Kuhn’s medical expenses and suffering).
  • $100 million in punitive damages (as a penalty for USAA’s bad faith actions).

This massive $100 million lawsuit against USAA is one of the largest bad faith insurance verdicts in history.

Source: Express News


Why This Verdict Matters for Policyholders

How This Impacts Insurance Lawsuits

These types of verdicts sets a powerful legal precedent and warns insurance companies:

      • They can be held accountable for unfair claim denials.
      • Lowball settlements and delays can lead to massive lawsuits.
      • Policyholders have legal rights to challenge bad faith insurance practices.

What If You Have a USAA Claim Denial?

If USAA or another insurance company has denied, delayed, or underpaid your claim, you have options:

      1. Document everything – Keep a record of emails, claim documents, and communication.
      2. Know your policyholder rights – Insurers must act in good faith when handling claims.
      3. Consider filing a lawsuit – A bad faith insurance attorney can help fight back.

USAA’s Response to the Lawsuit

Following the jury’s decision, USAA disagreed with the verdict and hinted at a possible appeal:

“We respectfully disagree with the trial outcome, which we believe was not supported by the evidence. We will evaluate our legal options.”

USAA’s legal strategy may involve challenging the damages or seeking a reduction in the $100 million penalty.

Source: Express News


Final Thoughts: USAA Insurance Lawsuit Sends a Strong Message

This USAA lawsuit is a game-changer in the insurance industry, proving that:

  • Bad faith insurance practices can lead to massive penalties.
  • Policyholders can take legal action when claims are unfairly denied.
  • USAA and other insurance companies must prioritize fair claims handling.

Have an Insurance Claim Denied? Here’s What to Do Next:

A $100 million insurance lawsuit against USAA proves that policyholders don’t have to accept bad faith claim handling—they can fight back and win.

Homeowners Insurance Claims: What to Know Before Filing

Homeowners Insurance Claims: What to Know Before FilingHomeowners Insurance Claims: What to Know Before Filing

Filing a homeowners insurance claim can be stressful. If you don’t follow the right steps, you might face delays, low payouts, or even denials. Before filing a claim, make sure you understand your policy, gather the right evidence, and take action to protect your rights.

Understanding Your Homeowners Insurance Policy

Before any property damage occurs, it’s crucial to understand your homeowners insurance policy to know what’s covered and what isn’t.

1. What Does Your Policy Cover?

A homeowners insurance policy typically includes:

  • Dwelling coverage – Protects the structure of your home.
  • Personal property coverage – Covers belongings like furniture and electronics.
  • Liability coverage – Helps cover legal expenses if someone is injured on your property.
  • Additional living expenses (ALE) – Pays for temporary housing if your home is unlivable after damage.

2. Know Your Policy Limits and Deductibles

  • Policy limits – The maximum amount your insurance company will pay for a covered loss.
  • Deductibles – The out-of-pocket amount you must pay before insurance coverage kicks in.

3. Understand Exclusions in Your Policy

Some common home insurance exclusions include:

  • Flood damage – Typically not covered (requires separate flood insurance).
  • Gradual wear and tear – Insurance covers sudden damage, not maintenance issues.
  • Earthquakes – Often requires additional coverage.

Steps to Take Before Filing a Homeowners Insurance Claim

If you experience property damage, taking the right steps can make or break your insurance claim.

1. Ensure Safety First

Before anything else, make sure you and your family are safe. If needed, evacuate the property and secure it to prevent further damage.

2. Report the Damage to Your Insurer

Don’t wait—file your homeowners insurance claim as soon as possible to avoid unnecessary delays.

3. Document the Damage with Photos and Videos

  • Take clear, time-stamped photos of all damage.
  • Record video walkthroughs of the affected areas.
  • Do this before making any temporary repairs to preserve evidence.

4. Keep All Receipts and Expenses

Save receipts for emergency repairs, hotel stays, and temporary living expenses. Your home insurance claim may reimburse these costs.


How to Strengthen Your Property Damage Insurance Claim

A well-documented claim increases your chances of getting the full payout you deserve.

1. Create a Home Inventory List

List all damaged or lost items, including:
✔ Age of the item
✔ Purchase price
✔ Estimated replacement cost

2. Provide Proof of Ownership

Use receipts, credit card statements, or old photos to prove ownership of expensive items.

3. Get Repair Estimates from Licensed Contractors

Insurance companies often lowball repair costs—having an independent estimate ensures you receive fair compensation.


Should You Hire a Public Adjuster for Your Insurance Claim?

If your insurance company lowballs your settlement or wrongfully denies your claim, a public adjuster can help.

What Does a Public Adjuster Do?

  • Conducts an independent assessment of property damage.
  • Negotiates with the insurance company to maximize your payout.
  • Handles the paperwork and claim process so you don’t have to.

When to Consider Hiring a Public Adjuster?

✔ Your claim was denied unfairly.
✔ The insurance settlement doesn’t cover your repairs.
✔ You feel overwhelmed with the claims process.


Common Mistakes That Can Cost You Your Insurance Claim

Homeowners often make critical errors when filing an insurance claim. Avoid these:

1. Waiting Too Long to File a Claim

Many policies have strict deadlines for filing a claim. The longer you wait, the harder it is to get approved.

2. Inadequate Documentation

Insufficient photos, videos, and receipts can lead to a low settlement or claim denial.

3. Accepting the First Insurance Offer

Insurance companies often start with a low settlement. Always review the offer and negotiate if necessary.


Final Thoughts on Filing a Homeowners Insurance Claim

Understanding your homeowners insurance policy and properly documenting damage can increase your payout and prevent unnecessary claim denials.

Need Help with Your Insurance Claim?

If your homeowners insurance claim was denied or underpaid, a public adjuster can help fight for what you’re owed.

📞 Contact Paid Fairly for Property Damage Inc. 443-332-8527 today for a free claim review!

DIY Home Insurance Claims

DIY Home Insurance Claims: Are They Worth the Hassle?DIY Home Insurance Claims

DIY Home Insurance Claims Filing an insurance claim can be one of the most stressful parts of homeownership, especially when your property suffers damage from storms, water leaks, or other unexpected events. Many homeowners are tempted to handle the claims process on their own, hoping to save money by avoiding professional help. But is going the DIY route really worth the hassle? In this post, we’ll dive into the pros and cons of handling home insurance claims yourself, provide tips to avoid common pitfalls, and explain why seeking professional guidance from a Public Adjuster can often save you time, stress, and money.


What Does DIY Home Insurance Claims Involve?

When filing a claim on your own, you’re responsible for:

  1. Documenting the Damage: Taking photos, videos, and notes to show the extent of the damage.
  2. Reviewing Your Policy: Understanding what’s covered, what’s excluded, and the limitations of your policy.
  3. Communicating with Your Insurer: Navigating discussions with your insurance adjuster, who may be incentivized to minimize payouts.
  4. Negotiating Settlements: Advocating for a fair settlement if the insurer undervalues your claim.

While it sounds manageable, this process can quickly become overwhelming, especially if you’re unfamiliar with insurance jargon, coverage nuances, or the tactics insurers use to reduce payouts.


The Risks of Filing Claims Without Professional Help

Handling a claim yourself may seem cost-effective, but there are risks to consider:

  1. Missed Documentation: If you fail to provide sufficient evidence of damage, your claim could be denied or underpaid.
  2. Policy Misinterpretation: Insurance policies are complex. Misunderstanding terms like “wear and tear” or “exclusions” can result in denied claims.
  3. Lowball Settlements: Insurance adjusters often prioritize minimizing costs for their company. Without experience, you might accept an offer far below what’s needed to repair your property.
  4. Time and Stress: The process is time-consuming and emotionally draining, particularly if the insurer disputes your claim.

When DIY Might Work

In some cases, handling a claim yourself can be effective, such as:

  • Small Claims: For minor damages where repairs are straightforward and the cost is well below your deductible.
  • Well-Documented Losses: When the cause of damage is clear, and the insurer is unlikely to dispute it (e.g., a broken window from a hailstorm).

However, even in these scenarios, it’s crucial to document everything thoroughly and maintain clear communication with your insurer.


How a Public Adjuster Can Help

If your claim involves significant damage or if you’re unsure how to navigate the process, hiring a Public Adjuster can make a world of difference. Public Adjusters are licensed professionals who work on your behalf—not the insurer—to ensure you receive a fair settlement.

Benefits of Hiring a Public Adjuster:

  • Expertise in Policy Analysis: They understand the fine print in insurance policies and can identify coverages you might overlook.
  • Accurate Damage Assessment: Public Adjusters know how to document and quantify damages to maximize your claim.
  • Skilled Negotiation: They handle all communications with the insurer, saving you time and stress.
  • Fair Settlements: Studies show that policyholders who use Public Adjusters often receive higher payouts than those who go it alone.

Key Tips for Filing DIY Home Insurance Claims

If you decide to go the DIY route, keep these tips in mind:

  1. Document Everything: Take detailed photos and videos of all damages. Include timestamps if possible.
  2. Understand Your Policy: Read your insurance policy thoroughly and identify what is covered and excluded.
  3. Communicate Clearly: Be professional and factual in all correspondence with your insurance adjuster.
  4. Get Estimates: Obtain repair estimates from reputable contractors to support your claim.
  5. Stay Persistent: Follow up regularly and don’t be afraid to push back if your claim is undervalued.

Conclusion: Is DIY Worth It?

While it’s possible to handle a home insurance claim on your own, it’s not always the best choice. The complexity of the claims process, coupled with the risk of underpayment or denial, makes professional guidance invaluable in many situations. A Public Adjuster can level the playing field, ensuring you receive the compensation you need to restore your home.

If you’re facing a challenging insurance claim, don’t go it alone. Contact Paid Fairly for Property Damage for expert assistance and advocacy. We’ll handle the hassle so you can focus on rebuilding your home.

📞 Call: 443-332-8527
📧 Email: insured@paidfairlyforpropertydamage.com

Watch our video on DIY Home Insurance Claims: Are They Worth the Hassle? embedded below for more insights and tips:

How to Photograph Damage for Insurance Claims

How to Photograph Damage for Insurance ClaimsHow to Photograph Damage for Insurance Claims

Knowing how to photograph damage for insurance claims ensures you present the best evidence to support your case. When disaster strikes, documenting damage is critical to ensuring a smooth insurance claims process. This guide will help you take effective photos that speed up the process and maximize your chances of a fair settlement.


Why Photographing Damage for Insurance Claims is Crucial

Providing clear, well-organized photos is a must when filing an insurance claim. These images serve as visual proof of the damage, helping adjusters assess the situation more efficiently. Here’s why photographing damage is so important:

  • Establishes evidence of the loss and its extent.
  • Helps avoid disputes over the severity or cause of damage.
  • Creates a clear timeline of events, supporting your case.

Without proper photos, your claim could face delays, disputes, or even denials. That’s why understanding how to photograph damage is essential.


Tools You’ll Need to Photograph Damage for Insurance Claims

Before starting, gather these essential tools to ensure you capture clear, detailed photos:

1. A Good-Quality Camera

Most modern smartphones are equipped with excellent cameras. If you have access to a DSLR, it can provide even better detail.

2. Flashlight

Useful for illuminating darker spaces like basements, closets, or attics where light is limited.

3. Measuring Tape

Including a measuring tape in photos shows the scale and size of the damage, which can be helpful for claims adjusters.

4. Notepad or Notes App

Take notes for each photo, describing what it shows and where the damage is located. This makes your submission more comprehensive.


Steps to Photograph Damage for Insurance Claims

Follow these steps to document damage effectively:

Step 1: Take Wide-Angle Shots

Start by capturing wide shots of the damaged area. These provide context, showing where the damage is located in relation to the rest of your home. For instance, if there’s water damage on the living room ceiling, include the entire room in the frame.

Step 2: Focus on Details

Next, zoom in to highlight the damage. For example, if a pipe burst caused water stains, photograph the stains, the pipe, and any related damage like warped flooring.

Step 3: Include a Scale Reference

Place an object like a ruler, coin, or your hand next to the damage. This helps your insurer understand the size of the issue. For hail damage, showing the size of dents or holes makes your case stronger.

Step 4: Photograph from Different Angles

Take photos from at least three angles—directly in front, from above, and at a 45-degree angle. This provides a complete view, helping adjusters assess the extent of the damage.

Step 5: Use Timestamped Photos

Make sure your camera or smartphone timestamps your photos. This validates when the images were taken and can support your timeline of events.


Tips for High-Quality Photos

To ensure your photos are clear and useful for your insurance claim, follow these tips:

  • Use Natural Light: Take photos during daylight hours for the best results.
  • Avoid Shadows: Check for shadows that could obscure details and adjust your position to eliminate them.
  • Stabilize Your Camera: Hold your camera steady or use a tripod to avoid blurry photos.
  • Clean the Lens: Wipe your camera lens before starting to ensure sharp, clear images.

Organizing and Submitting Photos for Insurance Claims

After capturing your photos, organizing and submitting them properly is the next step:

1. Organize by Room or Damage Type

Group photos into folders based on the location or type of damage. For instance, create folders labeled “Roof Damage” or “Living Room Water Damage.”

2. Add Descriptions

Write brief descriptions for each photo, such as “Water stains on living room ceiling caused by a burst pipe.” These notes help insurers understand what they’re looking at.

3. Backup Your Photos

Save your photos in multiple locations, such as cloud storage and an external hard drive, to avoid accidental loss.

4. Submit According to Guidelines

Most insurance companies allow digital submissions through their apps or websites. Follow their instructions carefully to avoid processing delays.


Conclusion: Protect Your Claim with Clear Photos

Knowing how to photograph damage for insurance claims can make a significant difference in the success of your claim. By following these steps, you’ll provide clear, detailed evidence that supports your case and helps your insurer process your claim faster. Don’t underestimate the power of well-documented photos—take your time, and you’ll be prepared for any situation.

For more tips on managing your insurance claims, explore our blog today and stay informed!

Why Water Damage Claims Get Denied (and How to Avoid It)

Why Water Damage Claims Get Denied (and How to Avoid It)Why Water Damage Claims Get Denied (and How to Avoid It)

Water damage can wreak havoc on your property, leaving behind costly repairs. Unfortunately, many insurance claims for water damage are denied, causing frustration for homeowners and business owners alike. By understanding the common reasons for claim denials and taking proactive steps to avoid them, you can increase your chances of securing the coverage you deserve.


Why Are Water Damage Claims Denied?

1. Policy Exclusions

One of the most common reasons for claim denial is the presence of exclusions in your insurance policy.

  • Flooding: Standard homeowners insurance policies typically exclude damage caused by flooding. Coverage for flooding usually requires a separate flood insurance policy.
  • Gradual Damage: Insurers often deny claims for damage that occurs over time, such as slow leaks or seepage. These are usually considered maintenance issues, not sudden events.

Tip: Always review your policy to understand the specifics of what is covered and excluded.


2. Lack of Proper Maintenance

Insurance companies expect policyholders to maintain their property to avoid preventable damage.

  • Wear and Tear: If the insurer determines that the damage resulted from neglect or failure to perform routine maintenance, they may deny your claim.
  • Neglected Repairs: For instance, a roof with long-term damage that leads to water intrusion might not qualify for coverage because it wasn’t promptly repaired.

Tip: Perform regular maintenance on critical areas like your roof, plumbing, and foundation to reduce the risk of claim denial.


3. Insufficient Documentation

When filing a water damage claim, proper documentation is critical.

  • Missing Evidence: Claims often get denied if you cannot provide photos, videos, or receipts to substantiate your loss.
  • Unclear Timeline: Insurers may reject claims if you fail to demonstrate that the damage occurred due to a sudden and accidental event.

Tip: Always document the damage thoroughly as soon as it occurs. Include photos, videos, and receipts for repair costs and damaged items.


How to Prevent Your Water Damage Claim from Being Denied

1. Understand Your Insurance Policy

Knowledge is power when it comes to avoiding claim denials.

  • Coverage Details: Review your insurance policy in detail, including the fine print, to understand what types of water damage are covered.
  • Policy Updates: If your coverage is outdated, consider adding endorsements like sewer backup or sump pump failure coverage for added protection.

Action Step: Contact your insurance agent to clarify any ambiguities in your policy.


2. Take Immediate Action

When water damage occurs, time is of the essence.

  • Mitigation Efforts: Act quickly to stop the source of water and mitigate further damage. This might include hiring a professional restoration company.
  • Thorough Documentation: Take high-quality photos and videos immediately after the damage occurs. Keep receipts for all related expenses, such as repair work or temporary accommodations.

Action Step: Create a water damage emergency plan so you’re prepared to act quickly if disaster strikes.


3. Work with a Public Adjuster

Navigating an insurance claim can be overwhelming, but a public adjuster can help simplify the process.

  • Expert Advocacy: Public adjusters are experienced professionals who work on your behalf to ensure your claim is handled fairly.
  • Comprehensive Documentation: They assist in compiling the necessary evidence and identifying covered losses to maximize your payout.
  • Negotiation Power: Public adjusters can effectively communicate with the insurer to address disputes and ensure your claim isn’t unfairly denied.

Action Step: Research and hire a reputable public adjuster with experience in handling water damage claims.


Water damage claims are often denied due to policy exclusions, lack of maintenance, or insufficient documentation. However, by understanding your policy, taking immediate action after a loss, and working with a public adjuster, you can avoid common pitfalls and improve your chances of securing a fair settlement.

If you’ve experienced water damage and need professional help with your claim, contact us today to ensure you’re treated fairly by your insurance company.


Key Takeaways

  • Review your insurance policy thoroughly to understand coverage and exclusions.
  • Act quickly to mitigate damage and document the event with detailed evidence.
  • Consider hiring a public adjuster to advocate for your rights and maximize your claim payout.

By following these strategies, you’ll be better equipped to handle water damage claims and avoid unnecessary denials. Don’t leave your settlement to chance—take control of the process today!

How to Handle Storm Damage Insurance Claims Effectively

How to Handle Storm Damage Insurance Claims EffectivelyHow to Handle Storm Damage Insurance Claims Effectively

Storms can wreak havoc on homes and businesses, leaving property owners with extensive damage and a complex insurance claims process. Navigating this process alone can be overwhelming, especially when insurers undervalue or deny claims. That’s where a trusted advocate, like Paid Fairly for Property Damage Inc., can make all the difference.

Understanding Storm Damage Claims

Storm damage often results from high winds, hail, or heavy rain, leading to significant structural and cosmetic issues. Filing an insurance claim can be daunting, especially when dealing with complicated policy language or pushback from insurers. With expert assistance, you can avoid common pitfalls and ensure a smoother claims process.

Steps to Take After Storm Damage

1. Ensure Safety First

Before entering your property, prioritize safety. Avoid areas with structural damage, fallen trees, or exposed electrical wiring. Consult professionals if necessary to secure the property.

2. Document the Damage

Thorough documentation is essential for a successful insurance claim. Use high-quality photos and videos to capture:

  • Roofing, gutters, and vents
  • Windows, siding, and doors
  • Water-damaged interiors
  • Personal belongings and other affected areas

This documentation lays the groundwork for your claim. At Paid Fairly for Property Damage Inc., we guide clients in creating comprehensive and compelling evidence to support their case.

3. File a Claim Promptly

Notify your insurance company quickly to avoid delays. Provide all necessary documentation and keep records of your communications. If you’re unsure about any part of the process, we can help you handle the paperwork and streamline the filing process.

4. Avoid Quick Repairs

While it’s important to make temporary fixes to prevent further damage, avoid permanent repairs until the insurer inspects the property. Keep receipts for materials like tarps or plywood, as these expenses may be reimbursed.

5. Work With an Experienced Public Adjuster

Handling an insurance claim requires knowledge and persistence. An experienced public adjuster:

  • Accurately assesses storm damage
  • Prepares detailed claims and estimates
  • Negotiates directly with the insurer to secure fair compensation

We specialize in representing policyholders and maximizing their settlements, ensuring no detail is overlooked.

Common Challenges in Storm Damage Claims

Disputes Over Scope of Damage

Insurers may downplay the extent of damage to minimize payouts. Having professional representation ensures every aspect of the damage is accounted for.

Undervalued or Denied Claims

Many policyholders receive settlements that don’t cover repair costs or are denied outright. We’re skilled at challenging these outcomes to ensure our clients receive what they’re entitled to.

Coverage for Secondary Issues

Storms often lead to secondary problems, such as mold or hidden water damage. Insurers frequently contest these claims, but our expertise helps ensure proper coverage for all related repairs.

Why Choose Paid Fairly for Property Damage Inc.?

When disaster strikes, you need an advocate on your side. At Paid Fairly for Property Damage Inc., we understand the complexities of insurance claims and the tactics insurers use to minimize payouts. Our team works diligently to protect your interests, from initial documentation to final settlement negotiations.

With years of experience and a commitment to client advocacy, we help you navigate the process with confidence. Whether your claim involves storm damage, fire, water, or other property issues, we’re here to ensure you get a fair outcome.

Dealing with storm damage can be stressful, but you don’t have to go through it alone. By following the steps outlined above and working with a public adjuster, you can handle the process more effectively and secure the compensation you deserve.

For professional assistance with storm damage claims, contact Paid Fairly for Property Damage Inc. today!

The Role of Documentation in Insurance Claims: How Home Insurance Adjusters Use It Against You Without It

The Role of Documentation in Insurance Claims: How Home Insurance Adjusters Use It Against You Without ItThe Role of Documentation in Insurance Claims: How Home Insurance Adjusters Use It Against You Without It

When disaster strikes—whether it’s fire, water damage, or a storm—the aftermath can be overwhelming. Filing an insurance claim is often necessary to recover financially, but the process is not always straightforward. A critical yet often underestimated factor in getting your claim approved is documentation. Without the right documentation, home insurance adjusters may have the upper hand, leading to reduced payouts or outright claim denials.

In this blog, we’ll explore the importance of documentation in insurance claims, how adjusters may use its absence against you, and steps you can take to protect yourself and your financial recovery.


Why Documentation is Crucial in Insurance Claims

Insurance companies operate on evidence. They need proof of the loss, its cause, and its cost to process a claim. Documentation is the backbone of this evidence. Here’s why it matters:

Proves Ownership and Value

Without receipts, photos, or appraisals, proving the value of lost or damaged items can be difficult. Adjusters might undervalue or dispute claims for high-ticket items like electronics, jewelry, or antiques.

Establishes the Extent of Damage

Photos or videos of your home before and after the loss can demonstrate the severity of the damage. This makes it harder for adjusters to minimize your claim.

Supports Your Coverage

A well-documented claim connects your loss to a covered peril in your insurance policy. Without it, adjusters may argue the damage doesn’t fall under the policy’s provisions.


How Adjusters Use Lack of Documentation Against You

Insurance adjusters are trained professionals, and while many aim to be fair, their priority is often protecting the company’s bottom line. Without proper documentation, here are some tactics adjusters might use against you:

Questioning the Cause of Loss

If you can’t provide evidence linking the damage to a covered peril (e.g., storm damage, fire), an adjuster may claim the damage resulted from an uncovered cause, such as wear and tear or pre-existing conditions.

Undervaluing Your Property

In the absence of receipts or proof of value, adjusters may offer lowball settlements. For instance, they might base their valuation on generic replacements instead of the actual quality or brand of your damaged property.

Delaying or Denying Claims

Lack of documentation gives adjusters more room to request additional information, delaying your claim. In some cases, they may outright deny it, citing insufficient evidence.

Misinterpreting Policy Terms

Without clear documentation, adjusters may interpret policy exclusions more strictly to justify denying or reducing your claim.


Protect Yourself with Comprehensive Documentation

The best way to prevent adjusters from using lack of documentation against you is to stay prepared. Follow these steps to strengthen your case:

Conduct a Home Inventory

Create a detailed inventory of all your belongings. Include photos, descriptions, purchase dates, and receipts. Store this information in a safe, accessible place, such as a cloud-based storage service.

Document Regular Maintenance

Keep records of maintenance and repairs, such as roof inspections, plumbing fixes, and HVAC servicing. This helps counter claims of neglect or pre-existing damage.

Photograph Damage Immediately

After a loss, take clear photos and videos of all affected areas. Capture every angle to provide a comprehensive view of the damage.

Save Receipts for Emergency Repairs

If you make temporary repairs to prevent further damage (e.g., tarping a roof), save the receipts. These costs are typically reimbursable under most insurance policies.

Hire a Public Adjuster

If you feel overwhelmed, a public adjuster can help document your claim and advocate for a fair settlement. They have the expertise to counteract adjuster tactics effectively.


Common Documentation Mistakes to Avoid

Even with good intentions, certain mistakes can weaken your claim. Avoid these pitfalls:

  • Procrastinating: Start documenting as soon as the loss occurs. Waiting too long may lead to lost evidence or forgotten details.
  • Relying on Memory: Verbal explanations of damage are not enough. Always back your statements with photos, receipts, and written records.
  • Overlooking Small Items: Small items like cookware or tools can add up. Be thorough in your inventory.

Final Thoughts: Stay One Step Ahead of the Adjusters

The role of documentation in insurance claims cannot be overstated. Without it, home insurance adjusters may use your lack of evidence to justify lower settlements or deny claims altogether. By taking proactive steps to document your property and losses, you can level the playing field and ensure a smoother claims process.

Protecting yourself starts with preparation. Take the time to build a comprehensive home inventory, stay on top of maintenance records, and document losses immediately. With the right evidence, you can safeguard your financial recovery and avoid becoming another statistic of denied or underpaid claims.


Need Help with Your Insurance Claim?

Navigating insurance claims can be complex, especially when adjusters push back. Contact us today to ensure your claim is backed by professional expertise and the documentation needed to get the settlement you deserve!